DELIVERY BY COURIER
We currently work exclusively with Nightline for all deliveries in Ireland, UK and mainland Europe. We do not currently ship outside Europe. We provide tracking number for all our deliveries – we send this along with order fulfillment email after the order has been placed and payment successfully processed.
DELIVERY TIMES
Please check ‘Delivery’ tab in product description page for applicable delivery times. Our current delivery times range 1-5 work days within Ireland and 3-7 work days outside of Rep. of Ireland.
DELIVERY CHARGES
We deliver all SUP boards/packages, Kites and any order of value over EUR50.00 in Ireland for free. Charges for delivery outside Ireland may apply.
If you are unsure about delivery time or cost for any specific requirement, please do get in touch and we will gladly discuss!
RETURNS
If for whatever reason you are not satisfied with our product, we will accept return no questions asked within 30 days of the purchase date. Returned items must be in original packaging and unused.
Customers should contact us via email or phone before sending the goods back to us. We will either offer a full refund or product exchange option.
PAYMENT
Our current payment processor is Braintree (Paypal Corp. Company) and is the website is fully secured with SSL certificate. We accept all major debit/credit cards.
We can also process the payment over the phone, 021-601 0706.